Moto E dropping calls

[Snowcats95]

My wife and I both have Moto E phones. Ever since we got them our calls have been dropped every single time. On a couple of occasions my phone will suddenly hang up and say "Out of service area" then immediately show a strong signal. This has never happened with any other phones we had with ST. Very infuriating!

[Jhonally_ST]

Hi Snowcats95. My name is Straight Talk Jhonally. Sorry that you’re having a problem. We need to take this issue offline so I can address it further. I will contact you directly with a private message. Thank you.

[bdcfam]

What was the fix for this,?

[bdcfam]

What was the fix for the dropped calls?

[Debbie_ST]

Hi bdcfam. My name is Straight Talk Debbie. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline, so I can address it further. I will contact you directly with a private message. Thank you.

[bdcfam]

I did what you suggested in your private message and wasnt resolved. Can any of the history in this form help figure out the fix?

[ST-Jean]

Hello bdcfam! My name is Straight Talk Jean. Please check your Forum inbox for a private message. Thank you.

[WC_Wookiee]

I've had a Moto E for at least a year now, and it, too, is constantly dropping incoming calls almost as soon as I answer them. Never outgoing calls, just incoming. Virtually every single call. My girlfriend has a Moto E also, and it does it as well, though not as often. Has anyone found a fix for this?

[ST-Yvonne]

Hi WC_Wookiee! My name is Straight Talk Yvonne. We're sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline so I can address it further. I will contact you directly with a private message and you will receive confirmation of this at the email address you provided when you signed up for this forum.