Activation Error

[user043]

Cannot complete activation of Motorola XT555C.

When restarting phone I receive error code ffffffff

When dialing ##72786# for activation it says "SCRTN Press OK to Complete Activation".

Clicking OK restarts the phone.

I get "Contacting Network" once restarted followed by a black screen saying "Error occured during operation, error code: ffffffff Please contact vendor to get support."

The phone is functional as far as I can tell, but I can't access the network. Any help would be greatly appreciated.

[ST-Stacy]

Hi user043! This is Straight Talk Stacy. We are sorry that you're having an issue. I will contact you directly through private message. Please check your forum inbox. Thank you!

[AngelRoach]

Im having this same problem

[ST-Mary Ann]

Hi AngelRoach! My name is Straight Talk Mary Ann. I’m going to try to help you now. We need to take this issue offline so I can address it further. I will contact you directly with a private message. Thank you.

[Ianskenyon]

I am having the same problem, and no, i cannot make a phone call to take this conversation off line.

[ST-Jean]

Hi Ianskenyon! My name is Straight Talk Jean. Sorry that you’re having a problem. I will contact you directly with a private message. Thank you.