Straight Talk Wireless Forums.

by **hannahellsworth** » Wed Mar 19, 2014 11:45 pm

I have purchased the activation kit for the Bring your own phone option and I set my phone up online. At first it was taking a long time but then I factory-reset it and I was prompted to activate my phone. It didn't take long and I had my phone working. Half an hour later and I couldn't use my phone at all. I have been trying to activate my phone and I even factory-reset it again but nothing..

by **ST - Mark** » Wed Mar 19, 2014 11:47 pm

Hi hannahellsworth. My name is Straight Talk Mark. Sorry that you’re having a problem. I will contact you directly with a private message. Thanks.

by **harrisbradford** » Thu May 08, 2014 11:55 pm

I am having a similar issue when I tried to change my phone number. Prior to changing my phone worked great now I cannot even get it to program!

I have went back and forth between tech support and everytime I stay on the line with them for more than 30 mins they hang up!

My number has been changed according to the website but after I dial *22890 I get the error " we are unable to program your phone, please call again later"! Getting super frustrated since I now have no way to call unless I am at work. Please help!

by **Jennifer_ST** » Thu May 08, 2014 11:56 pm

Hi harrisbradford. My name is Straight Talk Jennifer. Sorry that you’re having a problem. Please check your forum inbox for a private message. Thank you.

by **harrisbradford** » Thu May 08, 2014 11:58 pm

Sorry, no representatives are available at this time. For immediate assistance, please contact our Customer Service hotlines:

Straight Talk Customer Service: 1-877-430-CELL (2355)
SIM Customers: (855) 222-CELL (2355)
Home Phone at: 1-800-299-7784

by **harrisbradford** » Fri May 09, 2014 12:00 am

I got a chat link that does not work:

Sorry, no representatives are available at this time. For immediate assistance, please contact our Customer Service hotlines:

Straight Talk Customer Service: 1-877-430-CELL (2355)
SIM Customers: (855) 222-CELL (2355)
Home Phone at: 1-800-299-7784

by **harrisbradford** » Fri May 09, 2014 12:43 am

I chatted with tech for about 30 mins then they gave up and told me to call in. As explained before the phone techs also work for 30 mins then hung up on me. Please do something different to troubleshoot this!

by **Jhonally_ST** » Fri May 09, 2014 1:37 am

Hi harrisbradford. My name is Straight Talk Jhonally and I’ll continue to help you. Please check your Forum inbox for an update. Thank you.

by **Blindfoxxx** » Mon May 12, 2014 1:38 pm

Look i brought my droid x2 over to straight talk registered it online and when i.call to activate it it gives me an unable to activate message. Called tech they said my number is active and my meid is registered. Okay. Can someone help me activate my phone so i dont snap it due to poor customer service?

by **Blindfoxxx** » Mon May 12, 2014 1:39 pm

harrisbradford wrote:I am having a similar issue when I tried to change my phone number. Prior to changing my phone worked great now I cannot even get it to program!

I have went back and forth between tech support and everytime I stay on the line with them for more than 30 mins they hang up!

My number has been changed according to the website but after I dial *22890 I get the error " we are unable to program your phone, please call again later"! Getting super frustrated since I now have no way to call unless I am at work. Please help!

How was this fixxed.

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