I just checked out the info at howards, thank you for the link ,it is much appreciated. I see there are methods available to get mms to function, but I really shouldnt have to jailbreak a phone just to get a service working, and with the luck I've been having here, I'm sure St would consider that as some kind of TOS breach, and suspend my service... not that I intend on keeping it. I would much rather spend my hard earned money on for service that I dont have to spend five days questioning. At least I know all the features of my phone will work correctly, even if it is more costly. I've wasted over 25 hours this week on this forum, just trying to sort out simple issues that should have been available to me in a customer control panel.
For the love of god, it's a smartphone ... of course customers are going to expect all features to work as intended.
Although I find ST customer service reps to be extremely polite, I find the company policies and methods in the CS dept to be far less than acceptable. There are thousands of threads on this forum pertaining to the same service problems, which is completely unnecessary. almost 10,000 threads, and 57,000+ posts, and everyone of them a simple, basic issue that could have been solved By ST offering correct, useful information that is easily accessible on the web site.
Honest advertising, a useful FAQ, and clearly defined policies seem to be missing, and would completely eliminate the need for 57,000+ posts all pertaining to either data/mms not functioning, or someones unlimited data being exceeded or abused.