Phone Deactivated after Refill

Phone Deactivated after Refill

Postby johnng4 » Thu Feb 14, 2013 10:22 pm

I'm John. My straight talk phone was suddenly announced deactivated after I refilled today. When I tried to call someone, it said if emergency, dial 911. I've refilled this phone by buying refill card at Walmart several times before, it was very easy & fast. This time it showed up the service end date & my account said it was activated as usual, but the phone is still not working.

Please help, this is really an emergency!
johnng4
 
Posts: 6
Joined: Thu Feb 14, 2013 9:10 pm

Re: Phone Deactivated after Refill

Postby Jude » Fri Feb 15, 2013 2:53 am

Hi johnng4. My name is Straight Talk Jude. Let me help you. We need to take this issue offline so I can address it further. I will contact you directly with a private message and you will receive confirmation of this at the email address you provided when you signed up for this forum. Thanks.
Jude
 
Posts: 1894
Joined: Tue Apr 12, 2011 12:25 pm

Re: Phone Deactivated after Refill

Postby hmay-4 » Fri Feb 15, 2013 1:04 pm

i am having the same issue. Just refilled on 2-110-13. cant use the phone what so ever. i recently transferred numbers to a different phone worked fine the last two days and all o a sudden i wake up and its been deactivated. so about to change carriers. I use this for work and now i cant answer clients calls. crap now what to do!!
hmay-4
 
Posts: 7
Joined: Fri Feb 15, 2013 12:56 pm

Re: Phone Deactivated after Refill

Postby ST - Kyle » Fri Feb 15, 2013 1:06 pm

Hi hmay-4. My name is ST - Kyle. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline so I can address it further. I will contact you directly with a private message. Thanks.
ST - Kyle
 
Posts: 4492
Joined: Tue Nov 22, 2011 11:33 am

Re: Phone Deactivated after Refill

Postby hmay-4 » Fri Feb 15, 2013 1:15 pm

need to do the five posts thing first i guess.
hmay-4
 
Posts: 7
Joined: Fri Feb 15, 2013 12:56 pm

Re: Phone Deactivated after Refill

Postby hmay-4 » Fri Feb 15, 2013 1:19 pm

this is post 5 of 5 can we resolve this issue so i can get back to work lol
hmay-4
 
Posts: 7
Joined: Fri Feb 15, 2013 12:56 pm

Re: Phone Deactivated after Refill

Postby ST - Kyle » Fri Feb 15, 2013 2:06 pm

As per offline conversation, your issue has been resolved, hmay-4. Thanks.
ST - Kyle
 
Posts: 4492
Joined: Tue Nov 22, 2011 11:33 am

Re: Phone Deactivated after Refill

Postby tjmcgreal » Sun Feb 24, 2013 4:21 pm

I have the same issue, can you help me fix my phone?

Tim
tjmcgreal
 
Posts: 1
Joined: Sun Feb 24, 2013 4:15 pm

Re: Phone Deactivated after Refill

Postby Stephanie_ST » Tue Feb 26, 2013 12:54 pm

Hi tjmcgreal. My name is Straight Talk Stephanie. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline, so I can address it further. I will contact you directly with a private message. Thank you!
Stephanie_ST
 
Posts: 2660
Joined: Fri Sep 03, 2010 10:03 am

Re: Phone Deactivated after Refill

Postby TornadosMight_Hunter » Tue Feb 26, 2013 1:48 pm

Am glad I aint the only one having this problem. This is the second time it has happened to me.
TornadosMight_Hunter
 
Posts: 1
Joined: Tue Feb 26, 2013 1:41 pm

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