Transferring number to a used straight talk phone

Transferring number to a used straight talk phone

Postby blackmagic1389 » Sat Nov 10, 2012 10:36 pm

I am currently using the LG Optimus Q but recently it has been acting up and I want to transfer to my ZTE Merit while keeping the same number. I bought the ZTE Merit from my cousin who only used it for a month before switching to another provider. The problem is when I go to put in the 18 digit MEID code for the ZTE Merit, and error message appears at the top of the screen.

NEW PHONE:
We are sorry, the Serial Number you entered is associated with another account or is already active. Please try again with a different serial number or log into "My Account."


So I obtained my cousin's old account information so that I could remove the phone from his account. When I logged on it showed that there were no phones in his account. I even tried activating the ZTE Merit on his old account only to be presented with the same error message. How should I go about fixing this and transferring my number from the my LG Optimus Q to the ZTE Merit?s
blackmagic1389
 
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Re: Transferring number to a used straight talk phone

Postby Anne_ST » Sun Nov 11, 2012 6:31 am

Hi blackmagic1389. My name is Straight Talk Anne. I’m going to try to help you now.
We need to take this issue offline so I can address it further. I’ll contact you directly through a private message. Thanks.
Anne_ST
 
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Re: Transferring number to a used straight talk phone

Postby blackmagic1389 » Sun Nov 11, 2012 11:34 pm

I've received your message but cannot reply. I have posted 6 times in various posts, I'm assuming I'm waiting on them to be inspected and confirmed.
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Re: Transferring number to a used straight talk phone

Postby Anne_ST » Mon Nov 12, 2012 3:23 am

Hi blackmagic1389. Please make at least 5 posts to enable private messaging. Thanks.
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Re: Transferring number to a used straight talk phone

Postby Chucklehead » Thu Nov 15, 2012 6:17 pm

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Re: Transferring number to a used straight talk phone

Postby Chucklehead » Fri Nov 16, 2012 3:51 pm

g
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Re: Transferring number to a used straight talk phone

Postby ST - Larry » Sun Jul 07, 2013 9:40 am

Hi Chucklehead. Your posts have been approved. The private message should now be accessible. Thanks.
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