"access forbidden" (internet over 3G)

"access forbidden" (internet over 3G)

Postby nealeyoung » Mon Oct 01, 2012 2:13 am

iPhone 4 user here, started straight talk a few weeks ago. set up iPhone with
iPhone configuration utility. have been using web over straight talk 3G successfully
(but very lightly) until this evening, when for the first time web and email access
was failing. apple maps app seemed to work though. tried web browser on a few
pages and got "Access Forbidden" on every page I tried. "3G" icon was displayed on
the phone at the time.

Failure occurred at a friend's house a few miles from my home. back home,
web access is now working. (and I have turned off wi-fi to force 3G wireless data
use.)

Straight talk rep, can you please help? I'm trying straight talk for a month to see
how well it works for me. (if web access fails regularly, I will stay with my AT&T plan.)

Thanks.
nealeyoung
 
Posts: 6
Joined: Mon Oct 01, 2012 2:06 am

Re: "access forbidden" (internet over 3G)

Postby Debbie_ST » Mon Oct 01, 2012 2:17 am

Hi nealeyoung. My name is Straight Talk Debbie. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline, so I can address it further. I will contact you directly with a private message. Thank you.
Debbie_ST
 
Posts: 2232
Joined: Fri Sep 03, 2010 10:24 am

Re: "access forbidden" (internet over 3G)

Postby nealeyoung » Mon Oct 01, 2012 4:53 pm

I cannot reply with a private message. (The forum tells me this feature is forbidden, as I just joined.) Please advise.
nealeyoung
 
Posts: 6
Joined: Mon Oct 01, 2012 2:06 am

Re: "access forbidden" (internet over 3G)

Postby Lindsay_ST » Tue Oct 02, 2012 12:52 am

Hi nealeyoung. My name is Straight Talk Lindsay. We are sorry for the trouble. Please participate more by posting 5 messages here to enable your private messaging feature. Thank you.
Lindsay_ST
 
Posts: 3054
Joined: Fri Sep 03, 2010 10:27 am

Re: "access forbidden" (internet over 3G)

Postby brumfield01 » Tue Oct 02, 2012 4:20 pm

I am also having this exact same issue. My 4g connection will work great and then I get a full stoppage and the "access forbidden" error. The only way to fix it that I have found is to set the phone in airplane mode for a minute and turn it back on. That is fine, but it happens constantly...please help!
brumfield01
 
Posts: 18
Joined: Tue Oct 02, 2012 4:18 pm

Re: "access forbidden" (internet over 3G)

Postby brumfield01 » Tue Oct 02, 2012 4:21 pm

Nealeyoung,

Were you ever able to be helped with this issue?
brumfield01
 
Posts: 18
Joined: Tue Oct 02, 2012 4:18 pm

Re: "access forbidden" (internet over 3G)

Postby ST - Kyle » Tue Oct 02, 2012 4:23 pm

Hi brumfield01. My name is ST - Kyle. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline so I can address it further. I will contact you directly with a private message. Thanks.
ST - Kyle
 
Posts: 4535
Joined: Tue Nov 22, 2011 11:33 am

Re: "access forbidden" (internet over 3G)

Postby brumfield01 » Tue Oct 02, 2012 6:58 pm

Ok, but I cannot reply until my posts are accepted by the moderator so I can have 5. Thanks.
brumfield01
 
Posts: 18
Joined: Tue Oct 02, 2012 4:18 pm

Re: "access forbidden" (internet over 3G)

Postby brumfield01 » Wed Oct 03, 2012 7:32 am

STILL waiting on my posts to be approved so I can PM you back....this is silly that we have to do this.
brumfield01
 
Posts: 18
Joined: Tue Oct 02, 2012 4:18 pm

Re: "access forbidden" (internet over 3G)

Postby brumfield01 » Wed Oct 03, 2012 12:38 pm

I replied back with my info, please help!
brumfield01
 
Posts: 18
Joined: Tue Oct 02, 2012 4:18 pm

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