Straight Talk Wireless Forums

I am trying to re-activate my husband's phone, the call center is too busy and I have been getting the message to try again later. I tried going online last night and setting up an account for him, and I couldn't. I tried adding the phone to my account, but I couldn't to that either. There is no way that I can find to simply use a credit card and add minutes to this phone without having the phone with you, which I don't. I do have the serial number and the phone number. Can you email me and help me with this problem. Thank you.

Hi handypanda. My name is Straight Talk Stephanie. Sorry that you're having a problem. I'm going to try to help you now. We need to take this issue offline so I can address it further. I will contact you directly with a private message and you will receive confirmation of this at the email address you provided when you signed up for this forum. Thanks.