Re Activating phone won't work

[handypanda]

I am trying to re-activate my husband's phone, the call center is too busy and I have been getting the message to try again later. I tried going online last night and setting up an account for him, and I couldn't. I tried adding the phone to my account, but I couldn't to that either. There is no way that I can find to simply use a credit card and add minutes to this phone without having the phone with you, which I don't. I do have the serial number and the phone number. Can you email me and help me with this problem. Thank you.

[Stephanie_ST]

Hi handypanda. My name is Straight Talk Stephanie. Sorry that you're having a problem. I'm going to try to help you now. We need to take this issue offline so I can address it further. I will contact you directly with a private message and you will receive confirmation of this at the email address you provided when you signed up for this forum. Thanks.