resetting service on phone

[Shyngiving]

my phone is not allowing me to place calls. it is saying I do not have enough time, I just added unlimited. I know there is a number that starts with * you call to reset what is that number

[Stephanie_ST]

Hi Shyngiving. My name is Straight Talk Stephanie. Sorry that you're having a problem. I'm going to try to help you now. We need to take this issue offline so I can address it further. I will contact you directly with a private message and you will receive confirmation of this at the email address you provided when you signed up for this forum. Thank you.