Page 1 of 1

adding air time

PostPosted: Wed Nov 10, 2010 9:34 am
by sowder
I just got my phone 1 month ago, I got 1000 minutes to try it out. Today I ran out of minutes and I have a unlimited card in my reserve. How do I transfer it to my phone.

Re: adding air time

PostPosted: Wed Nov 10, 2010 4:50 pm
by Michael_ST
Hi. My name is TracFone Michael and I will be addressing your question. There's nothing that you need to do. Airtime on reserve will be automatically redeemed as soon as your current service expires. I believe this answers your question. It's been a pleasure helping you. Have a good day.

Re: adding air time

PostPosted: Thu Nov 11, 2010 3:18 am
by curtmcgirt
I am having trouble with the online acct. I tried to register & it said my serial # was already registered. Then I requested my user name & it said it my serial# @ straighttalk.com (which I never set up) then I requested my password & it said it was sent to the email I have on file but I never gave an email yet. What do I need 2 do ???

Re: adding air time

PostPosted: Thu Nov 11, 2010 4:50 am
by Stephanie_ST
Hi curtmcgirt. My name is StraightTalk Stephanie. Sorry that you're having a problem. I'm going to try to help you now.We need to take this issue offline so I can address it further. I will contact you directly with a private message and you will receive confirmation of this at the email address you provided when you signed up for this forum. Thank you.

Re: adding air time

PostPosted: Sat Nov 13, 2010 7:48 am
by lynristuccia
I am having the same problem. How many hoops do I have to jump through to just have an online account so that I may pay online?

Re: adding air time

PostPosted: Sat Nov 13, 2010 7:54 am
by Stephanie_ST
Hi lynristuccia. My name is StraightTalk Stephanie. Sorry that you're having a problem. I'm going to try to help you now. We need to take this issue offline so I can address it further. I will contact you directly with a private message and you will receive confirmation of this at the email address you provided when you signed up for this forum. Thank you.