problem wih service

[cpierce004]

is anyone having a problem making or receiving calls or texts when their is still time left on their account and the service end date has not come yet?

[Stephanie_ST]

Hi cpierce004. My name is StraightTalk Stephanie. Sorry that you're having a problem. I'm going to try to help you now. We need to take this issue offline so I can address it further. I will contact you directly with a private message and you will receive confirmation of this at the email address you provided when you signed up for this forum.

[kristyl]

i can not get incoming calls..i can make calls tho..when called from another number it says the costumer is unavailiable...help

[Stephanie_ST]

Hi kristyl. My name is Straight Talk Stephanie. Sorry that you're having a problem. I'm going to try to help you now. We need to take this issue offline so I can address it further. I will contact you directly with a private message and you will receive confirmation of this at the email address you provided when you signed up for this forum. Thank you.

[towpromaster]

I am having this same problem. First the service just completely quit... no calls in or out, no texts in or out, no web service. It says the number has been changed, disconnected, or is no longer in service. I still had 2 days of service time left, emailed customer service still no reply. Account says it is still active, but I can't use it. So I decided to add another service plan to it, all new just start over, phone still doesn't work, but they sure did accept my payment! Still saying the same thing. I am very disappointed, and sent another email to customer service and still NO REPLY! I want this issue solved ASAP! This is very poor business!

[towpromaster]

I am having this same problem. First the service just completely quit... no calls in or out, no texts in or out, no web service. It says the number has been changed, disconnected, or is no longer in service. I still had 2 days of service time left, emailed customer service still no reply. Account says it is still active, but I can't use it. So I decided to add another service plan to it, all new just start over, phone still doesn't work, but they sure did accept my payment! Still saying the same thing. I am very disappointed, and sent another email to customer service and still NO REPLY! I want this issue solved ASAP! This is very poor business!

[Robert_ST]

Hi towpromaster. My name is Straight Talk Robert. Sorry that you're having a problem. I'm going to try to help you now. We need to take this issue offline so I can address it further. I will contact you directly with a private message and you will receive confirmation of this at the email address you provided when you signed up for this forum. Thanks!

[Shelly_ST]

Hi Towpromaster. My name is Straight Talk Shelly. Sorry that you're having a problem. I'm going to try to help you now. We need to take this issue offline so I can address it further. I'll contact you directly at the e-mail address you provided when you signed up for this forum. Thank you.