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Changed Phone Number

PostPosted: Wed Jun 12, 2013 10:30 am
by TannyG
My daughter was playing with my phone, and the menu sets.. And changed my number.. I contacted Straight Talk a few hours later. They tell me they can't give me back my old number.. That really sucks.. I have job applications, and work orders coming in on that old number.

I really like the feature of changing phone numbers on the whim, but feature is not password or pin protected. I can grab any Straight Talk phone I see laying around, dial 611, and change the number. I just wanted to give everyone the heads up on this.. be careful with this feature.

Re: Changed Phone Number

PostPosted: Wed Jun 12, 2013 12:02 pm
by ST - Cherry
Hi TannyG . My name is Straight Talk Cherry. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline so I can address it further. I will contact you directly with a private message. Thanks.

Re: Changed Phone Number on accident

PostPosted: Fri Jun 14, 2013 9:23 pm
by jenkins_five
I accidentally changed my phone number and have called straight talk twice and they said it would be fixed but it is still not, help please, I need my old number back

Re: Changed Phone Number

PostPosted: Sat Jun 15, 2013 12:53 am
by Sophie_ST
Hi jenkins_five. My name is Straight Talk Sophie. Sorry that you’re having a problem. I’m going to try to help you now.We need to take this issue offline so I can address it further. I’ll contact you directly with a private message. Thanks.

Re: Changed Phone Number

PostPosted: Sun Oct 29, 2017 11:09 am
by acsash33
I accidently changed my straight talk number can i have it changed back?

Re: Changed Phone Number

PostPosted: Sun Oct 29, 2017 11:14 am
by ST - Larry
Hi acsash33. My name is Straight Talk Larry. We need to take this issue offline so we can address it further. I will contact you directly with a private message. Please click on "New Messages" beside User Control Panel to view your forum inbox. Thank you.

Re: Changed Phone Number

PostPosted: Thu Apr 30, 2020 3:49 pm
by Maeson_IIVII
Hey I have also Accidentally changed my phone number, if it is possible to get my old one I would appreciate it.

Re: Changed Phone Number

PostPosted: Fri May 08, 2020 2:11 pm
by ST - Mark
Hi Maeson_IIVII. My name is Straight Talk Mark. We're sorry to hear that. If the phone number is still available, you will be able to keep it. To further assist you, we will contact you directly with a private message and you will receive confirmation of this at the email address you provided when you signed up for this forum. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.