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Wrong Caller ID Name (Landline Phones)

Posted:
Tue May 07, 2013 5:10 am
by MichaelShawJr
Hey, so everytime I call someones landline number from my Straight Talk cellphone, my name appears as someone else's name, and it gets aggravating because some people think Im a telemarketer or something and wont answer. I would like it to say my Full name as stated in my personal information on my account. What can I do to solve this issue? Thanks in Advance!

Re: Wrong Caller ID Name (Landline Phones)

Posted:
Tue May 07, 2013 8:58 am
by ST - Ashley
Hi MichaelShawJr. My name is Straight Talk Ashley. We’re sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline so I can address it further. I will contact you directly with a private message.
Re: Wrong Caller ID Name (Landline Phones)

Posted:
Fri Jun 02, 2017 4:19 pm
by bill@dietrich5.net
I have the exact same problem - how is this resolved?
Re: Wrong Caller ID Name (Landline Phones)

Posted:
Fri Jun 02, 2017 4:23 pm
by ST - Mark
Hi
bill@dietrich5.net. My name is Straight Talk Mark. Sorry that you’re having a problem. I will contact you directly with a private message. Thanks.
Re: Wrong Caller ID Name (Landline Phones)

Posted:
Fri Aug 21, 2020 2:40 pm
by pjblv123
When I place a call or a text, the people who receive my call or text, tell me that my name comes up on their caller ID as Reuben, but that is not my name. How do I correct this?
Re: Wrong Caller ID Name (Landline Phones)

Posted:
Sat Aug 22, 2020 11:31 am
by ST - Mark
Hi pjblv123. My name is Straight Talk Mark. We're sorry to hear that you are having this issue. For us to resolve it immediately, we need to take this issue offline. Please check your Forum inbox. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thanks!
Re: Wrong Caller ID Name (Landline Phones)

Posted:
Mon Nov 09, 2020 8:13 pm
by les911Hill
I have the wrong caller ID for my phone number it shows the company I used to work for can you help me get it corrected to my name?
Re: Wrong Caller ID Name (Landline Phones)

Posted:
Tue Nov 10, 2020 10:48 am
by ST - Mark
Hi les911Hill. My name is Straight Talk Mark. Our sincere apologies to hear that you are having an issue with your Caller ID feature. Yes, we will be glad to help you with your issue. We will contact you directly with a private message and you will receive confirmation of this at the email address you provided when you signed up for this forum. You can also use our self-service menu by simply texting the word HELP to 611611. Thanks.