Straight Talk Wireless Forums

can not add my phone to my straight talk account

Hi BOON2009. My name is Straight Talk Mark. We're sorry to hear that. We will be happy to help you with your issue. For further assistance, we will contact you directly with a private message and you will receive confirmation of this at the email address you provided when you signed up for this forum. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you for contacting us.

I am having a similar issue. I can't add my # to my account. I can't add funds to it. CS has been useless. They claim they can't find me as a customer.

So I am on ST network, with an ST SIM card but straight refuses to acknowledge me as a customer. Anyone know at least a way to port my number away from this mess?

Hi tarascon. My name is Straight Talk Mark. We're sorry to hear for the trouble that you have encountered with our service. This is definitely not we want you to experience as a valued customer.T o better assist you, please check your Forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thanks.