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Lost refill card

Posted:
Wed Sep 16, 2020 4:14 am
by Batshiat
I recently purchased a refill card at Walmart in which I can not find. I have my receipt and was told by Walmart there is nothing they can do so now I'm asking here. If anyone knows how to fix this please help
Re: Lost refill card

Posted:
Mon Sep 21, 2020 12:56 pm
by ST - Mark
Hi Batshiat. My name is Straight Talk Mark. We're sorry to hear that. We will be glad to help you with your service plan issue. To further assist you, we need to take this issue offline so we can address it further. We will contact you directly with a private message and you will receive confirmation of this at the email address you provided when you signed up for this forum. You may also text the key word HELP to 611611. Thanks.
Service PIN unreadable after scratch off.

Posted:
Sun Oct 11, 2020 7:31 am
by louieace174
I can't activate my Straight Talk phone because the service PIN is unreadable after scratch off. Someone please help me.
Re: Lost refill card

Posted:
Tue Oct 13, 2020 11:38 am
by ST - Mark
Hi louieace174. My name is Straight Talk Mark. We're sorry to hear that you are also having an issue with your service plan. We'll help you recover the missing service PIN. For further assistance, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611. Thanks.