Wrong Caller ID

[jeffgut]

I purchased a new Straight Talk sim card for an old verizon phone. It activated and is working properly except for the caller ID name that is displayed when I call someone. Is there a way to have it changed so that it shows my name instead of the person that had the number before me?

[ST - Mark]

Hi jeffgut. My name is Straight Talk Mark. We're sorry for the inconvenience that you have encountered with your Caller ID. We'll be glad to help you with your issue. For further assistance, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.

[Bellakitty]

Hello, my outgoing caller ID used to be correct with my name and now it is has someone else’s name. My phone number has not changed in this time so I’m not sure why I’m now a Norah lol but I would love to have my name back as my family lives several states away and don’t tend to answer the phone now when I call. Help, please.

[ST - Mark]

Hi Bellakitty. My name is Straight Talk Mark. We're sorry to hear that you are having this issue. For us to resolve it immediately, we need to take this issue offline. We will contact you directly with a private message and you will receive confirmation of this at the email address you provided when you signed up for this forum. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thanks.