Data shutting off when making or receiving calls

Data shutting off when making or receiving calls

Postby Note 9 unlocked » Thu Apr 23, 2020 11:56 am

04/23/2020
Hello, I have a Samsung Note 9 Unlocked from Spectrum Mobile that ran on Verizon. I have recently switched to Straight talk and now my data shuts off when making or receiving a call. It didn't do this before. I have exhausted all technical support options with straight talk. I have also found settings on the internet that did not work. I know it's an APN setting but can't seem to figure it out. IF ANYONE COULD HELP ME THAT WOULD BE AWESOME!
THANK YOU
Note 9 unlocked
 
Posts: 1
Joined: Thu Apr 23, 2020 11:46 am

Re: Data shutting off when making or receiving calls

Postby ST - Mark » Sat Apr 25, 2020 8:57 am

Hi Note 9 unlocked. My name is Straight Talk Mark. Our sincere apologies for the delay in resolving your ongoing issue. This is definitely not an experience we want you to have. Give us another chance to make it right for you. To further assist you, please check your Forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thanks.
ST - Mark
 
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Joined: Thu Jun 14, 2012 11:46 am


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