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INVALID SERIAL NUMBER FOR NEW PHONE

PostPosted: Wed Apr 01, 2020 6:20 pm
by roquelove
I purchased a phone thru walmart.com and picked it up today and tried to activate it. I can't get past the first step because it says invalid serial number.

Re: INVALID SERIAL NUMBER FOR NEW PHONE

PostPosted: Sun Apr 26, 2020 12:30 pm
by ST - Mark
Hi roquelove. My name is Straight Talk Mark. We're sorry for the trouble this has caused you. We need to take this issue offline so we can address it further. We will contact you directly with a private message and you will receive confirmation of this at the email address you provided when you signed up for this forum. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thanks.