Error Processing Call/ No Data w/ Samsung Galaxy S10

Error Processing Call/ No Data w/ Samsung Galaxy S10

Postby kylegryder » Sun Mar 22, 2020 6:18 pm

I recently got a $55 service plan at Walmart and used the Verizon sim for my unlocked Samsung Galaxy S10. I have had no problems with Straight Talk in the past but when I try to call I get the following error message:

"Welcome to Verizon Wireless. There was an error in processing your call. Please power down, and turn off your phone, then turn your phone back on and try your call again. If this continues, please dial #8899 for assistance."

I have turned off my phone (twice). When I call #8899 for assistance, it says my phone # is not recognized. It asks me to re-enter the # and when I do, it transfers me to Verizon who then tell me they don't troubleshoot Straight Talk phones.

What do I do now?
kylegryder
 
Posts: 1
Joined: Sun Mar 22, 2020 6:12 pm

Re: Error Processing Call/ No Data w/ Samsung Galaxy S10

Postby ST - Mark » Sun Apr 26, 2020 9:38 am

Hi kylegryder. My name is Straight Talk Mark. We're sorry to hear that you are unable to make a call. We need to take this issue offline so we can address it further. We will contact you directly with a private message. Please click on "New Messages" beside User Control Panel to view your forum inbox. You can also use our self-service menu by simply texting the word HELP to 611611. Thanks.
ST - Mark
 
Posts: 2556
Joined: Thu Jun 14, 2012 11:46 am


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