NEW SERVICE/PHONE STILL NOT ON NETWORK

[CK_28]

I purchased a new phone and service on 28 Feb. I activated online and via phone that evening. It is STILL not registered on the network making it inoperable. I have called support several times and I just get routed to a myriad of help technicians who instruct me to follow the same steps over and over again. Nothing has been resolved. What is my next option so that I may actually receive the service I paid for?

[ST - Mark]

Hi CK_28. My name is Straight Talk Mark. We are sorry about your issue. Let us help you in resolving your ongoing issue. Please check your Forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thanks.