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LG Stylo 3 data issues

PostPosted: Fri Feb 07, 2020 5:57 pm
by sdickison
About three days ago I suddenly became unable to send and receive MMS messages. I tried using the 611611 service with the APN message and it sent back and had me install two different APNs which I did. Since that time I’ve been unable to use 4g data or send mms messages. I am able to send standard text and make calls. Any bel would be appreciated.

Re: LG Stylo 3 data issues

PostPosted: Sat Feb 08, 2020 11:15 am
by ST - Mark
Hi sdickison. My name is Straight Talk Mark. We're sorry for the trouble this has caused you. We need to take this issue offline so we can address it further. I will contact you directly with a private message. Please click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.

Re: LG Stylo 3 data issues

PostPosted: Sun Feb 09, 2020 10:49 am
by sdickison
Some more information:
APN #1
Name: Tracfone_APN
APN: wap.tracfone
MCC: 310
MNC: 260
Authentication Type: PAP
APN type: default
APN protocol: IPv4
Roaming APN protocol: IPv4

APN #2

Name: Tracfone_MMS
APN: wap.tracfone
MMSC: http://TF.mmsmvno.com/mms/wapenc
MCC: 310
MNC: 260
Authentication Type: PAP
APN type: mms
APN protocol: IPv4
Roaming APN protocol: IPv4

The settings on the web site at: https://www.straighttalk.com/wps/portal/home/help/apn:


FIELD SETTINGS
APN wap.tracfone
AUTH_TYPE None
MMSC http://TF.mmsmvno.com/mms/wapenc
MMS_APN_TYPE default,mms,supl


There are several key differences in there.No combination of what's there works on my phone. The phone is an LG Stylo 3, model number LGMP450.

Re: LG Stylo 3 data issues

PostPosted: Mon Feb 10, 2020 10:04 am
by ST - Mark
Hi sdickison. My name is Straight Talk Mark. Thank you for the information that you have provided. However, we need to check your account so we can verify it. I have sent you a private message. Please check your Forum inbox. You can also text the word HELP to 611611.