Incorrect Straight Talk Account Password Reset Page Redirect

[upstatelee28]

To purchase a new phone, after I long period of not signing onto the straight talk website, I needed to reset my password. I pressed the 'Forgot Username/ Email?' at the sign in. Then was sent an email at the correct email address, but when I pressed the 'Click here to reset your password on our secure server.' here is the actual link: https://www.straighttalk.com/wps/portal/home/h/MyAccount/resetpassword?tok= , it redirects me to a page: https://www.straighttalk.com/wps/portal/home/h/MyAccount/forgotpassword/!ut/p/a1/lZBbU4MwEIV_DY8mJ0AT9MWJQAtMq71oxbw40MGUGSAdSu3476XWJ7yN-7a739mzu1TRlKomey111pWmyapTrvgzLv2QyRVmiISETNZze7EMAbg98NQDAZKZs5CRvfT9G8T3YRIH3toBxH_1nHmI59PJOGBTB96f-keqPpDfNhgAXy0GQCRGPRD5q4m4xd3Y_gTwQ0jQhKoyr8lxUxMQbyRcl3MIzjh3mXO6UTa542mq2uKlaIuWHNr-t9uu2-2vLFios7Ii2hhdFWRj6nPBwsFC37w2Oq--G7I1-46mAy3d1Q8pyvhC5W_HdzaJpb8!/dl5/d5/L2dJQSEvUUt3QS80SmlFL1o2X0QwSk0zUUFIMlJCQ0IwSVRNSkZVM0UzMEc2/ , that prompts me to input my email again. and this causes an endless loop. is this a website problem with the webserver?

[ST - Mark]

Hi upstatelee28. My name is Straight Talk Mark. Sorry for the trouble. There is no reported issue with our website. We need to take this issue offline so I can address it further. I will contact you directly with a private message. Please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You can use our self-service menu by simply texting the word HELP to 611611. Thanks.