removing inactive phone from account

[sebschultz1991]

Hi. I need to know how to remove an inactive phone (number has been ported to another carrier) from my account. I am selling it to a friend and want him to be able to add it to his account. I realize he can use it still with it linked to my account but I still would like it removed. Tried calling customer service and got a middle eastern girl who didn't understand my question and was hard to hear. Thank you all for your help.
Sebastian

[ST - Mark]

Hi sebschultz1991. My name is Straight Talk Mark. Sorry for the trouble this has caused you. To further assist you, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.