Cant refill minutes

Cant refill minutes

Postby cweezyy93 » Sun Jan 19, 2020 5:40 pm

I purchased a $35 refill card and accidentally scraped away the first 3 digits of the service pin. I need assistance in retrieving my pin so I can activate service.
My phone number has been inactive for over a month so I was also wondering if I can keep my current phone number or will I have to change numbers? Thank you help is appreciated
cweezyy93
 
Posts: 1
Joined: Sun Jan 19, 2020 5:32 pm

Re: Cant refill minutes

Postby ST - Mark » Mon Jan 20, 2020 12:19 pm

Hi cweezyy93. My name is Straight Talk Mark. I read your post and I am sorry you’re having some problems. We need to take this issue offline so we can address it further. For further assistance, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.
ST - Mark
 
Posts: 2556
Joined: Thu Jun 14, 2012 11:46 am


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