"Cannot Authenticate Phone" message

[stephanie.dabreo]

About an hour ago, I removed a previous phone from my account. The phone was inactive. Now
, the phone I currently use will not work, even though it has airtime on it. I cannot access the internet, or send text messages. Everytime I attempt to make a call, I recieve a message immediately saying "Welcome to Verizon Wireless. We're sorry. We're currently unable to authenticate your phone. Please hang up and try your call again." I have tried this about 7 times with no success. At the end of the message, it says if you continue having problems to dial #8899 on your phone, which I have done. Everytime I do that, I get the same message again. How can I fix this?

[Stephanie_ST]

Hi stephanie.dabreo. My name is Straight Talk Stephanie. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline, so I can address it further. I will contact you directly with a private message. Thank you!

[lindsay.leverett]

I am currently having the exact same problem. Could someone please contact me and help me resolve this?

Thank you.

[ST - Katie]

Hi lindsay.leverett,
My name is ST Katie. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline so I can address it further. I will contact you directly with a private message. Thank you.

[Sandman]

Every time I shut down my phone it loses its Sprint service and I have to call tech support, get a supervisor n they can fix it. However every time I run outta power or shut muy phone off, it loses connection to Verizon again. This is the third time..

[Sophie_ST]

Hi Sandman. My name is Straight Talk Sophie. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline so I can address it further. I’ll contact you directly with a private message. Thanks.

[Roy G]

I've just received the same message can't call any thing. Tried to power down and call for programming. Can someone help on this.

[dspeltz]

I'm having a similar problem. The internet still works, but I can't send or receive texts or phone calls, and every time I call out it askes me to dial #8899. How can I fix this?

[ST - Katie]

Hi dspeltz,
My name is ST Katie. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline so I can address it further. I will contact you directly with a private message. Thank you.

[czsimmon]

I'm recently started this issue. Please help.