"Cannot Authenticate Phone" message

Re: "Cannot Authenticate Phone" message

Postby ST-Mary Ann » Wed Aug 17, 2016 12:07 pm

Hi brokenstraighttalk! My name is Straight Talk Mary Ann. I’m going to try to help you now. We need to take this issue offline so I can address it further. I will contact you directly with a private message. Thank you.
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Re: "Cannot Authenticate Phone" message

Postby DonaldWynne » Wed Sep 21, 2016 12:33 am

I am currently having the exact same problem. Could someone please contact me and help me resolve this? phone is HUAWEI
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Re: "Cannot Authenticate Phone" message

Postby ST-Mary Ann » Wed Sep 21, 2016 8:07 am

Hi DonaldWynne! My name is Straight Talk Mary Ann. I’m going to try to help you now. We need to take this issue offline so I can address it further. I will contact you directly with a private message. Thank you.
ST-Mary Ann
 
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Re: "Cannot Authenticate Phone" message

Postby cpurpe91 » Sun Feb 12, 2017 2:35 pm

I know this is a dead thread but I am having the same problem with the authentication message " We cannot authenticate at this time etc, call #8899". Please help me. :cry: :cry: :cry: :cry: :cry:
cpurpe91
 
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Re: "Cannot Authenticate Phone" message

Postby ST-Yvonne » Sun Feb 12, 2017 2:42 pm

cpurpe91 wrote:I know this is a dead thread but I am having the same problem with the authentication message " We cannot authenticate at this time etc, call #8899". Please help me. :cry: :cry: :cry: :cry: :cry:

Hi, cpurpe91. My name is Straight Talk Yvonne. We're sorry that you’re having a problem. Let me help you with that but we need to take this issue offline so I can address it further. I will contact you directly with a private message and you will receive confirmation of this at the email address you provided when you signed up for this forum. Thanks.
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Re: "Cannot Authenticate Phone" message

Postby Danspaugh » Sun Mar 05, 2017 11:04 am

I'm having this issue can someone help
Danspaugh
 
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Re: "Cannot Authenticate Phone" message

Postby ST - Larry » Sun Mar 05, 2017 1:19 pm

Hi Danspaugh. My name is Straight Talk Larry. We need to take this issue offline so we can address it further. I will contact you directly with a private message. Please click on "New Messages" beside User Control Panel to view your forum inbox. Thank you.
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Re: "Cannot Authenticate Phone" message

Postby Djbigray » Sat Jul 08, 2017 11:23 am

I am having the same problem..this is annoying .is there a solution?
Djbigray
 
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Re: "Cannot Authenticate Phone" message

Postby ST - Larry » Sat Jul 08, 2017 11:27 am

Hi Djbigray. My name is Straight Talk Larry. We need to take this issue offline so we can address it further. I will contact you directly with a private message. Please click on "New Messages" beside User Control Panel to view your forum inbox. Thank you.
ST - Larry
 
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Re: "Cannot Authenticate Phone" message

Postby Hinton291 » Thu Feb 22, 2018 9:07 pm

Mine is doinh the same exact thing. I downloaded the straight talk app and tried to activate my phone. It said once my CURRENT phone stops working call *22890 I do that and it says "a SIM card has activated your service and updated your devices roaming capabilities" then gave me my phone number. But I still have no service, no internet and when I try to make phone calls It tells me we can not authenticate your call. Please help
Hinton291
 
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