by Skyryder15 » Thu Dec 28, 2017 8:49 am
I am also having the problerm of an active device and number showing up on my account. This happened after my daughter sold her phone and got a new one. I called customer service and had to explain the issue at least three times before the service rep understood the issue. I was told this was resolved, but apparently it is not as this number is till showing up on my account page. I am concerned that this could result into a securty issue of my account, where whoever this number may belong to could possibly have access to my personal information including credit cards. If this is not immediatelty resolved, i will be forced to close my accounts with Straight Talk and moeve to another carrier whom I can trust with my personal information. I will not hesitate to do this, as the other carriers are becoming much more competptive with Straight Talk pricing. PLEASE HELP!