Can't Log-In to Account - Why Can't Cust. Service Help Me?

[Shelly_ST]

Hi, mtnman3656. My name is StraightTalk Shelly. Sorry that you're having a problem. I will try to help you. I will contact you directly with a private message so we can address this issue further. Thank you.

[mtnman3656]

it wont let me respond even tho ive had five post

[Debbie_ST]

Hi Mtnman3656. My name is Straight Talk Debbie. Please try sending a private message again and let us know if you will encounter problem. Thanks.

[n00b678]

Hello. I'm having issues logging in. Last night I was able to contact customer service to get a pin, which worked out fine, but now whenever I enter the email and password that I got set up, it tells me that the email/username and/or password was incorrect. Every time I try to use the "First Time Login" option, it emails me the password that I got made for my account. It also says I'm Stephanie Taylor, which is definitely not my name. I believe the last service rep messed up my account somehow and now I need to get it fixed. Can I get some help for this please?

[ST - Katie]

Hi n00b678,
My name is ST Katie. Sorry that you’re having a problem. I will contact you directly with a private message. Thank you.

[Tammie Graham Rouse]

For my post count.

[ST - Felice]

n00b678,
Please make 3 duplicate posts here so you can respond to the private message. Thank you.

[claire062]

I'm having the same problem. Passwords reset by ST aren't working even though everything is being entered correctly

[ST-Jean]

Hi claire062! My name is Straight Talk Jean. Sorry that you’re having a problem. We need to take this issue offline so I can address it further. I will contact you directly with a private message. Please check your Forum inbox. Thank you.

[shonda.w]

i have been having the same problem for days! i reset the password and it still says its wrong. this is dumb.