Activation Kit Issues

[monforts34@gmail.com]

I am having the same trouble

[ST - Felice]

Hi monforts34@gmail.com. My name is Straight Talk Felice. We are sorry for the trouble. Please check your Forum inbox for a message.

[MishaHughes]

HELLO, my name is Misha Hughes. My bf and I were wanting to change our providers. BIG MISTAKE. not only are we now stuck with a Sim card we can't use, we also have a $130 phone that brother one of us can use. He used the BYOP and switched from his $130 to his new phone. Now they're saying I cant use his old phone (a straight talk phone) because it's not compatible nor can I use any of the phones I have (one being the same phone he has) because it's not compatible either. 4 phones and NONE work with the BYOP program BEYOND dissatisfied.

[ST - Larry]

Hi MishaHughes. I'm Straight Talk Larry. I'm sorry that you're having some problems. We'll be happy to help you resolve your issue. We need to take this issue offline so we can address it further. To further assist you, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.

[Lilahleomom34]

Needing help as well!!!
Bought the byop $35 sim card kit and it wont work on my phone, walmart wont return it so I just wasted $44. Need help asap!!!

[ST - Larry]

Hi Lilahleomom34. I'm Straight Talk Larry. I apologize for the inconvenience. Allow us to help you address your concern. To further assist you, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.

[Shawroberts13]

Hi my name is Shawn Roberts and I bought a Activation Sim Kit from Walmart. I have not been able to use it cause it is not compatible with my phone. I have been having to call Straight Talk many many times trying to get this to work. I have called them about getting my refund and Straight Talk Customer Service sent me back to Walmart when this heat outside is horrible. Walmart said since it was opened they cannot return it. I need help so I can get my full refund.

[ST - Mark]

Hi Shawroberts13. My name is Straight Talk Mark. We're sorry to hear that you are caught in this situation. To further assist you with your issue, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you for your patience.