Data Slow After Refill

[ST - Mark]

Hi bjitiam01. My name is Straight Talk Mark. Sorry that you’re having a problem with your data service. Before we can answer your question, we will need to check your account. We need to take this issue offline so I can address it further. I will contact you directly with a private message and you will receive confirmation of this at the email address you provided when you signed up for this forum. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thanks.

[Dannnaaa0811]

I’m having the same exact issue and it’s really making me mad. I JUST PAID my bill a few days ago.

[ST - Mark]

Hi Dannnaaa0811. My name is Straight Talk Mark. We sincerely apologize for the inconvenience that you have experienced with your data service. To further assist you, please check your Forum inbox for a private message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.