about phone upgrade

[theodore]

I was on my account and I click on the phone upgrade button. I didn't mean to but when I did it says No Phones in Your Account We are unable to transfer a number because there are no phones in your account. But it does show my phone. I just Activated my service. So do you have to wait like 24 hrs after you have act...ivated your service. I dont want upgrade but just wanted to know why it says that.

[Stephanie_ST]

Hi Theodore. My name is Straight Talk Stephanie. Sorry that you're having a problem. I'm going to try to help you now. We need to take this issue offline so I can address it further. I will contact you directly with a private message and you will receive confirmation of this at the email address you provided when you signed up for this forum. Thank you.

[theodore]

i send you the private message Stephanie FT. To to let you know.

[theodore]

is anyone going to help me?

[theodore]

I have shelly from straight talk helping me on face book with this cause no one got back with me

[Jennifer_ST]

Hi Theodore. My name is Straight Talk Jennifer. Sorry that you're having a problem. I'm going to try to help you now. We need to take this issue offline so I can address it further. I will contact you directly with a private message and you will receive confirmation of this at the email address you provided when you signed up for this forum. Thank you.

[Jessica_ST]

Good day, theodore. My name is Jessica Straight Talk and I'll continue addressing your concern. Sorry that you're having a problem. I'm going to try to help you now but we need to take this issue offline so I can address it further and we can gather your phone's serial number privately. I will contact you directly with a private message and you will receive confirmation of this at the email address you provided when you signed up for this forum. Thank you.