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phone won't refill

PostPosted: Mon Jan 07, 2013 5:33 am
by bobbedwire
I woke up this morning and my phone was deactivated so I purchased a new service card and refilled the service using the service card pin. Things went as usually and I was told to reboot phone and service would reactivate , well it didn't"t and it wont let me reuse the pin saying it was a used pin now but it added no service to my phone. What can I do now?

Re: phone won't refill

PostPosted: Mon Jan 07, 2013 7:28 am
by Jhonally_ST
Hi bobbedwire. My name is StraightTalk Jhonally. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline, so I can address it further. I will contact you directly with a private message. If you are new to this Forum, please participate in any thread by creating at least five posts to enable your private messaging feature. Thank you.

Re: phone won't refill

PostPosted: Mon Aug 05, 2013 12:11 am
by perkinator96
i cant get my phone to refill at all

Re: phone won't refill

PostPosted: Mon Aug 05, 2013 12:15 am
by Sophie_ST
Hi perkinator96. My name is Straight Talk Sophie. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline so I can address it further. I’ll contact you directly with a private message. Thanks.

Re: phone won't refill or send txts

PostPosted: Fri Nov 15, 2013 8:59 pm
by esulley
My phone ran out of service so i meant to get a phone card. But I got busy and for a few weeks I couldn't get a new phone card. Then I went shopping and got a phone card. When I refilled it said that It refilled. I went to txt it said that the messages failed. Help?!

Re: phone won't refill

PostPosted: Mon Oct 13, 2014 2:05 am
by Rkaiser1993
My phone won't refill either, I have the card. I refilled it on the website, called *22890 and waited minutes before and after the call. It then says my phone has been activated when the call hangs up but I can't text or even call. When I do it says my phone is deactivated.. This makes no sense at all :(

Re: phone won't refill

PostPosted: Mon Oct 13, 2014 2:07 am
by Rkaiser1993
My phone won't refill either, I have the card. I refilled it on the website, called *22890 and waited minutes before and after the call. It then says my phone has been activated when the call hangs up but I can't text or even call. When I do it says my phone is deactivated.. This makes no sense at all :(

Re: phone won't refill

PostPosted: Mon Oct 13, 2014 2:41 am
by Debbie_ST
Hi Rkaiser1993. My name is Straight Talk Debbie. Sorry that you’re having a problem. Please check your inbox for a message. Thank you.

Re: phone won't refill

PostPosted: Sat Jan 31, 2015 2:11 am
by Coralious
I just baught a service card from wal mart and tried activating it and it said the service pin I entered is not valid for this phone. Somone please help!

Re: phone won't refill

PostPosted: Sat Jan 31, 2015 2:44 am
by Shelly_ST
Hi, Coralious. My name is Straight Talk Shelly. Sorry that you're having a problem. Please check your forum inbox for a message. Thanks.