ZTE merit (990g) connectivity issues

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ZTE merit (990g) connectivity issues

Postby jlcrutch » Sun Aug 12, 2012 7:13 pm

Bought this phone in june and has worked fine until about 3 weeks ago. I do not download or add anything to it, just text, phone, facebook, and check email. I made a call 3 weeks ago and got a message that said not registered on network, tried to send a text and it would not send anything, tried to go online and would only go online if I turned on the wi-fi and put in my code for my home acct. The phone will work fine for about 5-10 minutes if I turn it off and then back on. Customer service has been unable to fix. They finally replaced the phone and about an hour later after activating the new one had the same problems with new phone. One tech said I was bouncing off the wrong tower? Said she fixed it, but a little while later - same problem. Now they want to send me another phone! Any ideas what is going on here?
jlcrutch
 
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Re: ZTE merit (990g) connectivity issues

Postby Jennifer_ST » Sun Aug 12, 2012 9:57 pm

Hi jlcrutch. My name is Straight Talk Jennifer. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline so I can address it further. I will contact you directly with a private message and you will receive confirmation of this at the email address you provided when you signed up for this forum. Thank you.
Jennifer_ST
 
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Re: ZTE merit (990g) connectivity issues

Postby melspell » Fri Nov 02, 2012 4:33 pm

I'm currently having the same issues with my ZTE Merit phone.... Sometimes work, often times not..
melspell
 
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Re: ZTE merit (990g) connectivity issues

Postby ST - Kyle » Fri Nov 02, 2012 4:37 pm

Hi melspell. My name is ST - Kyle. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline so I can address it further. I will contact you directly with a private message. Thanks.
ST - Kyle
 
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Re: ZTE merit (990g) connectivity issues

Postby cochese straighttalk » Tue Jan 08, 2013 8:38 pm

i am having this same issue. same phone
cochese straighttalk
 
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Re: ZTE merit (990g) connectivity issues

Postby Anne_ST » Wed Jan 09, 2013 4:02 am

Hi cochese straighttalk. My name is Straight Talk Anne. I’m going to try to help you now.
We need to take this issue offline so I can address it further. I’ll contact you directly through a private message. Thanks.
Anne_ST
 
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Re: ZTE merit (990g) connectivity issues

Postby coats3789 » Sat Feb 09, 2013 3:39 pm

I am have a similar issue my self.
coats3789
 
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Re: ZTE merit (990g) connectivity issues

Postby coats3789 » Sat Feb 09, 2013 3:42 pm

I have the same phone and the same issue. It just stopped connecting to the cell towers.
coats3789
 
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Re: ZTE merit (990g) connectivity issues

Postby ST - Katie » Tue Feb 12, 2013 4:47 pm

Hi coats3789. Has your issue been resolved? Thanks.
ST - Katie
 
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