phone wont work

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phone wont work

Postby jessie » Tue Mar 13, 2012 9:30 pm

My phone is supposedly activated they say, but I can't use internet, make or receive calls or texts
jessie
 
Posts: 1
Joined: Tue Mar 13, 2012 9:23 pm

Re: phone wont work

Postby Jennifer_ST » Tue Mar 13, 2012 9:38 pm

Hi jessie. My name is Straight Talk Jennifer. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline so I can address it further. I will contact you directly with a private message and you will receive confirmation of this at the email address you provided when you signed up for this forum. Thank you.
Jennifer_ST
 
Posts: 2038
Joined: Fri Sep 03, 2010 10:06 am

Re: phone wont work

Postby Red » Wed Mar 14, 2012 12:13 pm

I'm having a different problem. I logged into my account after several months I refilled my phone with a card. But now it says I refilled the same kind of phone but it has a new number, the phone I'm carrying has the old number, and it keeps telling me that they have the same MEID DEC so I can't transfer. This is bullshit. Just wasted 45$.
Red
 
Posts: 1
Joined: Wed Mar 14, 2012 12:04 pm

Re: phone wont work

Postby Stephanie_ST » Wed Mar 14, 2012 1:21 pm

Hi Red. My name is StraightTalk Stephanie. Sorry that you’re having a problem. I’m going to try to help you now. I will contact you directly with a private message to help you with your issue. Thanks!
Stephanie_ST
 
Posts: 2660
Joined: Fri Sep 03, 2010 10:03 am

Re: phone wont work

Postby KellyT. » Sun Mar 31, 2013 9:49 pm

I am having the same problem. I refilled my service plan last night and on my account at straighttalk.com it says my next refill date is one month from yesterday, but when I try to make a call it tells me that my account has been deactivated. What's the deal?
KellyT.
 
Posts: 1
Joined: Sun Mar 31, 2013 9:46 pm

Re: phone wont work

Postby ST - Katie » Mon Apr 01, 2013 2:08 pm

Hi KellyT.,
My name is ST Katie. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline so I can address it further. I will contact you directly with a private message. Thank you.
ST - Katie
 
Posts: 1899
Joined: Tue Nov 22, 2011 12:02 pm

Re: phone wont work

Postby courtniemarie » Wed Jan 01, 2014 6:12 pm

Im having the same problem
courtniemarie
 
Posts: 6
Joined: Wed Jan 01, 2014 6:10 pm

Re: phone wont work

Postby ST - Mark » Wed Jan 01, 2014 6:50 pm

Hi courtniemarie. My name is Straight Talk Mark. I have sent you a private message. Kindly check your Forum inbox. Thanks!
ST - Mark
 
Posts: 972
Joined: Thu Jun 14, 2012 11:46 am

Re: phone wont work

Postby SamanthaHorn » Sun Mar 23, 2014 11:04 pm

I called straight talk last night to change my number. After following the directions it showed a message then had me click next. After i clicked next i waited for my service to come back but it never did. Now i can't use my phone at all. It won't even let me call straight talk and when i called from another phone and typed in my old number it says the number doesn't belong to anyone. Abd i had JUST bought a service plan card about 5 days ago. Please help!!!
SamanthaHorn
 
Posts: 1
Joined: Sun Mar 23, 2014 10:51 pm

Re: phone wont work

Postby Sophie_ST » Mon Mar 24, 2014 12:12 am

Hi SamanthaHorn. My name is Straight Talk Sophie. I’ve sent you a private message; please check your inbox. Thanks.
Sophie_ST
 
Posts: 2610
Joined: Fri Sep 03, 2010 10:10 am

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