Straight Talk Wireless Forums

My wife bought an IPhone X brand new from Walmart and now 5months later it is coming up blacklisted from an insurance claim. How is this possible?

Hi MasonQuinn. I'm sorry that you are having some problems. Please refer to the phone's previous service provider to verify the status of the phone. For your convenience, you can use our self-service menu by texting Help to 611611. Thank you.