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My phone is not activating it keeps saying pending transacti

PostPosted: Tue Jun 25, 2019 1:39 am
by Jacorey91
I bought a phone from Walmart and a refill card and my phone is not working it won’t make any calls and when I call straighttalk they tell me that my phone is having a pending transaction wait five minutes can somebody please help me!!

Re: My phone is not activating it keeps saying pending trans

PostPosted: Tue Jun 25, 2019 8:14 am
by ST - Larry
Hi Jacorey91. I'm Straight Talk Larry. I'm sorry that you are having issues with our service. We will check if the phone is properly provisioned in the system. Please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You can use our self-service menu by simply texting the word HELP to 611611. Thank you.

Re: My phone is not activating it keeps saying pending trans

PostPosted: Thu Sep 26, 2019 2:27 am
by Kylierae11
Having the same issue.

Re: My phone is not activating it keeps saying pending trans

PostPosted: Fri Sep 27, 2019 9:16 am
by ST - Larry
Hi Kylierae11. I'm Straight Talk Larry. I'm sorry that you're having some problems. We'll check the status of your account. To further assist you, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.

Re: My phone is not activating it keeps saying pending trans

PostPosted: Tue Oct 08, 2019 10:22 pm
by Glenwaller685
I'm having this same issue. So frustrating... someone please help me resolve this problem.

Re: My phone is not activating it keeps saying pending trans

PostPosted: Thu Oct 10, 2019 10:56 am
by jokofernandez
Hello,
Hoping you could help me. My sim won't activate and I'm still not able to connect to the network. Been waiting for almost 12 hours now and no luck. Restarted my phone a couple of times already and it still has no signal at all.
A little info that might help - I'm using a Xiaomi Pocophone F1. I have verified this to already work with Straight Talk since I used this before (early 2019) with no problem at all! Used the AT&T sim.

Re: My phone is not activating it keeps saying pending trans

PostPosted: Sat Oct 12, 2019 9:34 am
by ST - Larry
Glenwaller685 wrote:I'm having this same issue. So frustrating... someone please help me resolve this problem.

Hi Glenwaller685. I'm Straight Talk Larry. I apologize for the trouble. We'll review your account and further investigate what happened with your phone service. To further assist you, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.

Re: My phone is not activating it keeps saying pending trans

PostPosted: Sat Oct 12, 2019 9:42 am
by ST - Larry
jokofernandez wrote:Hello,
Hoping you could help me. My sim won't activate and I'm still not able to connect to the network. Been waiting for almost 12 hours now and no luck. Restarted my phone a couple of times already and it still has no signal at all.
A little info that might help - I'm using a Xiaomi Pocophone F1. I have verified this to already work with Straight Talk since I used this before (early 2019) with no problem at all! Used the AT&T sim.

Hi jokofernandez. I'm Straight Talk Larry. I'm sorry to hear that you're having some problems. We'll review your account and further investigate what happened with your phone service. Please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You can use our self-service menu by simply texting the word HELP to 611611. Thank you.