This was my issue, also. It went ignored. I don't do a lot with my phone since at home and work I'm on WiFi (working mostly at work, but if I want to stream music, I have their WiFi). The only time I would use any data service is like most people, when I'm not at home. Even then, 90% of the time it would be just for looking at web pages. I would only be streaming music while in the car to and from work, a total of about 30 minutes a day, five days a week. I think this would be sufficient, since with T-Mobile I was able to do this two days in a row and not break my 200MB/month limit in just two days... so less than 100MB/day, which seems like the average of what people are saying is the ST data "cap". However, I would like a straight answer from Straight Talk regarding this, as would many. I'm willing to pay $45/month to keep my own phone and make and receive calls and texts, but saying data is unlimited if it isn't doesn't seem like good business practice. I can understand if they chose to throttle the data speeds when a person reaches a certain amount in a month (if ST can do that themselves), or give us a solid or even approximate number. Saying it's unlimited when so many people have had problems, or saying, "yeah, it's unlimited but only if you use WiFi" is not good for business and could put this company out, I think, eventually. There should be a policy implemented under "fair use" that most ever other company uses where it states if a customer is clearly using way more of the service than anyone else, they can be suspended. For example, if John browses the web and streams music for 2 hours each day, but Alex is keeping his connection on for 10+hours each day, Alex seems to be the one that would be using more than his fair share. I think the majority of us would be more like John, using the data capabilities only when needed and not in excess. I for one have WiFi at home and most everywhere I go, just not in my car. If I did, I wouldn't need a data plan. I don't browse the web while I'm driving, so what's the point in having a data plan if I can only use WiFi? For that, I'll just get Skype credits to make and receive phone calls, or maybe just get a landline phone from Time Warner or Verizon or something.
With that being said, I think as long as it's within the devices capabilities it should be allowed, since it is "Unlimited" data. If you're using your phone as a wireless access point for others, that shouldn't be allowed, even if it is able to be done with native applications. I'm not looking to be able to stream Netflix or Pandora for 16 hours each day, I just want to be able to hear new music in the car because my current playlist is boring me now, and I want to find new music I like.
A question: Does this policy of shutting off customers after a certain unspoken limit apply to those that have bought their own phone through Straight Talk directly?
Dear Straight Talk:
If you plan on limiting peoples' "unlimited" data connection, please inform us, your paying customers, as to how much data is considered "unlimited", instead of directing us to the clearly useless Terms of Service. Also, if by "Unlimited" you mean via WiFi only, please update your marketing scheme to include this clearly on the front of your reload cards, on your website, and in other advertising material in clear, plain writing, not hidden within the Terms of Service found on the back of the cards. AT&T, T-Mobile, and Verizon do this with their data plans.
A Disheartened Future Customer
Edit: On the T-Mobile home page right now, it says on an ad that they have Unlimited Data starting at $49.99/month, and in a smaller, yet still readable text, it says "Up to 2GB of high-speed data." That tells me that it's not truly unlimited, but at least tells us that up front. I know when I decide to sign up I have the option of paying more for more data, all of which have an upper limit (up to 10GB. I would NEVER need that much in one month.) So I assume from ST for $45/month we get UP TO 2GB data... maybe 100MB/day? Maybe, just maybe, and don't everyone attack me, ST have different tiers of data, in $5 intervals for more data, if needed. I wouldn't need it; according to AT&T data calculator (http://www.att.com/standalone/data-calculator/
), I'd only use approximately 1.3 GB of data each month, and that's only because I couldn't type in exact numbers, so I over estimated. Hope someone sees this and understands our peril.